In plain English
A liability cap limits how much one party can owe the other if something goes wrong under a contract. For startups, it usually ties to fees paid (often 12 months), sits next to a consequential-damages exclusion, and includes narrow carve-outs. Treat uncapped liability as a walk-away signal unless counsel says otherwise.
Not legal advice. This is operational guidance for founders and ops. Escalate material risk to a licensed attorney.
By version90 staff Published Updated How this was made
Why founders care about the liability cap
Somewhere in every MSA is a quiet paragraph that decides what happens if the deal turns into a dispute. Not the marketing page. Not the SOW. The limitation of liability.
If your side of the table still lives in MSA_final_FINAL(2).docx, this is one of the clauses that gets edited while Track Changes is mysteriously "off." Read it twice.
Related reading: Indemnity clauses explained and the Startup MSA redline checklist.
What is a liability cap?
A liability cap (part of a limitation of liability clause) sets a maximum dollar amount one party can recover from the other for claims arising under the agreement.
Common structures:
| Structure | Typical language pattern | Startup watch-out |
|---|---|---|
| Fees-based (aggregate) | Cap = fees paid in prior 12 months | Confirm "paid" vs "payable"; confirm aggregate vs per claim |
| Fixed dollar | Cap = $X | Easy to understand; may be too low or too high vs deal size |
| Greater-of | Greater of $X or 12 months fees | Useful when early ARR is tiny |
| Uncapped | No cap / "all damages" | Hard stop for most startups |
Caps usually sit beside an exclusion of consequential, incidental, special, and lost-profits damages. The exclusion reduces "everything went sideways" theories; the cap bounds what's left.
How should startups set the number?
There is no universal "correct" multiple. Ops-friendly heuristics teams actually use:
- Customer paper (you buy): Push for a mutual cap tied to fees you pay that vendor, often 12 months of fees under the order form / SOW.
- Vendor paper (you sell): Offer a clear fees-based cap; resist "greater of fees or $5M" if your insurance and cash runway can't absorb it.
- Early ARR: If 12 months of fees is $8k, a pure fees cap may be too small for the other side. Negotiate a floor (greater-of) you can insure.
- High-risk services: Data processing, payments, healthcare-adjacent work often invites higher caps or more carve-outs, budget counsel time.
Pair the number with insurance you actually carry. A contractual promise your policy excludes is a founder bedtime story with a bad ending.
What are liability cap carve-outs?
Carve-outs are claim types that sit outside the cap (or outside the consequential-damages exclusion). They are where deals go from "bounded" to "suddenly uncapped again."
| Carve-out you often see | Why it appears | Negotiation cue |
|---|---|---|
| Unpaid fees | Seller wants invoices enforceable | Usually fair |
| Willful misconduct / fraud | Public policy / bargaining power | Narrow definitions; avoid "gross negligence" laundry lists unless counsel agrees |
| IP indemnity obligations | Infringement can be large | Often capped separately or tied to indemnity only |
| Confidentiality / data breach | Sensitive data risk | Scope to breach of confidentiality obligations, not every privacy claim ever |
| Indemnity generally | Broad "indemnity is uncapped" | Fight open-ended versions; see indemnity guide |
Redline cue: If carve-outs list everything interesting in the contract, you do not have a cap. You have a decorative paragraph.
Mutual vs one-sided caps
Ask two questions:
- Does the cap apply to both parties? One-sided caps favoring the bigger party are common in vendor paper, and fair game to push back on.
- Does the cap apply to indemnity? Some drafts cap direct damages but leave indemnity uncapped. That can be intentional; it should never be accidental.
More: vendor contract review checklist.
Redline cues that matter in Word
When you open the .docx (please, not a PDF screenshot of Word):
- Search for "limitation of liability," "liable," "cap," "aggregate," "consequential."
- Confirm whether the cap is per claim or in the aggregate.
- Diff the current draft against the last approved version, silent Net-30→Net-60 edits have cousins in the liability section.
- Keep one canonical file. If you're arguing about liability language across
v7,v7_REAL, andFINAL(2), fix version control first.
Walk-away signals
Treat these as escalate-or-exit unless a licensed attorney says otherwise:
- No liability cap at all for your side.
- Cap so low it is symbolic ($100) while obligations are broad.
- Carve-outs so wide the cap is empty.
- Cap applies only to them; you remain uncapped.
- Cap language that conflicts with a separate indemnity schedule and nobody can explain which wins.
About this page
Who. Written by version90 staff at Latent Ape LLC, the company that builds version90, working with AI tools. We build contract software and run our own contracts through it; we are not a law firm, and nothing here is legal advice.
How. Each piece starts from the review workflow version90 is built around. AI drafts and structures the text; staff edit, fact-check, and rewrite it before it is published, and we update the date shown above whenever the substance changes.
Why. The library exists to give founders and ops teams a shared standard for reviewing contracts without a legal department. If you spot an error, email [email protected] and we will fix the page.